Terms & Conditions
Food Safety and Dietary Information
All food is freshly prepared on our premises on the day of delivery.
Tailor-made catering options are available. If you would like a special menu for a function then please contact us to discuss in more detail.
Some of the dishes on our menus contain allergens. If you have any questions then please speak to any member of the team who will be more than happy to help.
Specific dietary requirements can be catered for, providing we receive sufficient prior notice. Usually 24-48 hours notice.
Warwick SU accepts no liability for poor food handling and storage once it has been delivered to your premises. Equally, we accept no responsibility if food is consumed after the recommended use- by time, for example if food is left out of temperature control for more than the 2 hours.
The more notice you are able to give us when booking, the better. We request a minimum of 10 days notice for any buffets for over 50 people, and 3 days notice for smaller catering requests. However, we are flexible so please do contact us and we will endeavour to accommodate you request at short notice should the need arise.
If you need to make any changes to your booking, please let us know as early as possible. You may make changes up to 3 days before delivery of you buffet. After this time, no changes will be accepted.
Please see our website for current pricing.
Menu prices quoted are per person excluding VAT and include the supply of paper plates, napkins and paper cups. We can supply crockery for your event for an additional charge.
We require a PO Number rather than a Costcode in order to process an invoice. You can get this using our Vendor Number 10004236 paying into account ending in 3601.
We will send the invoice for your catering delivery after your event and this will be subject to VAT at the Standard Rate.
Should you need to cancel your buffet, you must do so with a minimum of 3 Days notice. If you cancel later than these deadlines you will be charged the full price of the buffet.
We reserve the right to make changes to the menus, without prior notification, due to product availability. Suitable alternative products will be substituted.
Delivery & Collection
We deliver free of charge across campus subject to minimum numbers. Orders less than £50 will incur a £10 delivery fee.
We will require access to the delivery location prior to the start time for your event to set up your buffet. This will usually be 30 minutes. i.e. if you have booked for 3pm we will arrive at 2:30pm to start setting up.
We try to be as environmentally friendly as possible; therefore we reuse our plastic trays and serving dishes. Please make these available for collection. A charge will be made for any trays, crockery or serving items that are not available to collect after your event.
Please see below for our current charges.
- Plastic Rectangle Trays / Lids £1.00 (each)
- Plastic Circle Trays / Lids £1.50 (each)
- Plastic Clear Bowl 50p
- Small Wicker Basket £6.50
- Large Wicker Basket £8
- 3 ltr Water Boiler £35.00
- 5 ltr Water Boiler £55.00
- Crockery Cup £1.50
- Small Plate £2.50