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Help & Support

The Advice Centre is a free, professional, confidential, non-judgmental service, independent from the University.

If you are experiencing a problem in relation to your studies, accommodation, money or personal problems and need our help, please head to our contacts page and log an enquiry with us or book an inperson appointment.

You will be assigned an advisor who will offer you advice, guidance, information and options to help you resolve your problem or signpost you to the right service who can help you. 


Meet the team


In the event of an emergency, when the Advice Centre is closed:

Please contact campus security on: http://warwick.ac.uk/services/campus-security or 024 7652 2083, or alternatively:

  • If you need immediate emergency care please call 999 for an ambulance and medical support. 

  • Obtain support from the Mental Health Crisis hotline: 0800 915 4644 (available 24/7)

  • Contact your GP or visit your local NHS walk-in-centre or Emergency Department (A&E)

  • Speak to the Samaritans on 116 123 (UK and free)

  • Seek advice from the NHS urgent care service on 111

Other useful information

For urgent advice for your mental health and well-being please contact Wellbeing Support Serviceshttp://warwick.ac.uk/services/wss

Report and Support: https://reportandsupport.warwick.ac.uk

For urgent housing advice please contact Shelterhttp://england.shelter.org.uk/get_help or 0808 800 4444

For latest updates on corona virus (COVID-19) -  https://warwick.ac.uk/coronavirus

If you need to send a letter to your landlord in order to negotiate on your contract, you can download a template here.

Submit an enquiry



Helpful publications

Your Guide to Understanding Academic Procedures


Your Guide to Looking for Accommodation

Your guide to living