Help & Support

CORONAVIRUS OUTBREAK UPDATE: the Advice Centre is still open and offering a virtual service to students. Please email in the first instance or use our online enquiry form to contact us - a member of our team will endeavour to get back to you as soon as possible during weekday working hours!

For answers to your Frequently Asked Questions about private accommodation, please see our FAQ guide HERE.

If you need to send a letter to your landlord in order to negotiate on your contract, you can download a template HERE.

For the latest up-to-date information about the following areas of student life, please visit:

COVID19 - Academic Impact

COVID19 - Accommodation Impact

COVID19 - Prospective students

COVID19 - Health and Wellbeing

The SU Advice Centre Team is extremely experienced and will try to help you resolve your problem or find the right person to talk to. The service is provided free to all students of Warwick University and is confidential, impartial and non-judgmental. We are also independent of the University.

The Students’ Union Advice Centre is staffed by professional advisors, and we work closely with the Welfare Officer, the Education Officer and the Postgraduate Officer. We are able to give practical advice or signposting on most enquiries, which tend to fall into the following categories: 

  • Personal issues
  • Housing (e.g. finding accommodation or complaining about its condition)
  • Course-related problems
  • Funding and finances
  • Immigration issues
  • Complaints & disciplinary proceedings with the University.

Our Advice pages have information on these and other issues, but if you are unable to find the answer to your particular problem or would like to talk to an advisor, please contact us and we will do our best to help you.

If you want to contact the SU Advice Centre, you can do so by email, telephone or by visiting us in person. To guarantee an appointment it is always better to contact us first and arrange one, but if you come to the Advice Centre we will do our best to see you as soon as we can. Appointments can be in person, by telephone or Skype.



Helpful publications

Your Guide to Understanding Academic Procedures


Your Guide to Looking for Accommodation

Your guide to living



Contact Us

The Student Advice Centre is on the top floor of SUHQ. You can take the lift located in the ground floor foyer of SUHQ, opposite the lockers, straight up to the Advice Centre entrance on the second floor.

Opening Hours
  • Monday to Friday: 9am - 3pm
  • Saturday and Sunday: Closed