We only exist to provide services for our members, so your feedback really is important to us.
Get in touch with your questions, comments and complaints and we'll get back to you within three working days.
Use this email address for all general enquiries.
We welcome and encourage feedback about all our services. We like to know about things we do well, and things we could do better. We will endeavour to respond to your feedback within 3 working days.
Use this email address to get in touch with our Advice Centre team for help with issues such as accommodation, funding, visa issues, health & wellbeing, academic appeals and more.
If you have a specific complaint about the service you have received in the Students' Union, you can complain using the above address. Alternatively, you can complain in writing - please mark any letters for the attention of the relevant Outlet or Service Manager.
Details of our complaints procedure can be found HERE.
Useful Phone Numbers
Reception - 024 7657 2777
Reception Fax - 024 7657 2759
Advice and Welfare - 024 7657 2824
Nightline - 024 7641 7668
Ticket Enquiries - 024 7657 2777
Gibbet Hill Rd