Frequently asked questions

Problems registering your account? The most common issue is that we don't have your data from the University.  Please check the 'Not a Current Student' FAQ

• When I try and buy tickets/society membership/vote I am told I am 'Not a Current Student'
•  
• Can I get a refund on my event ticket?
     
• What's the deal with the NUS Extra card?
     
• How do I pick up my Freshers' Passport/Platinum card?
     
• How can my/my friend's band play at Warwick Students Union?
     
• How do I stop getting emails from the Students' Union?
     
• I have an IT related problem (e.g. problems logging in)
     
• How do I get my lost property returned to me?
     
• I would like to advertise in the Students' Union, how do I do this?
     
• Why do my society and sport memberships not appear on the same portal?