FAQ

Freshers Passes, Annual Passes and individual tickets for Freshers events go on sale at Noon on 10th September via tickets.warwicksu.com. We have an electronic ticketing system, so all purchases get uploaded direct to your University Card - you log in to the SU website using your University log-on details, so you'll need to have enrolled first before purchasing anything!

See below for answers to your FAQs - if you have any other questions, post them as a comment on Facebook or email enquiries@warwicksu.com and we'll do our best to get back to you as soon as possible!

WHAT IS THE STUDENTS’ UNION?
All Warwick students automatically become a member of the Students’ Union upon enrolling at the University. We are an independent, not-for-profit charitable organisation which provides representation, support, activities, opportunities and value for students - all the money you spend in any of our commercial outlets goes directly back into the pot to help fund services for you! Our commercial outlets are:
  • The Copper Rooms
  • The Bread Oven
  • The Terrace Bar
  • The Dirty Duck
  • Canopy
  • Curiositea
WHAT IS ‘WELCOME WEEK’, AND WHEN IS IT?

This takes place in the week prior to Term 1 (23rd-29th September), and is an opportunity for all new students to settle in on campus.

WHEN IS ARRIVALS WEEKEND?

Saturday 21st and Sunday 22nd September. This is when most home Undergraduates will move into their accommodation on campus.

WHEN DOES TERM START?

Monday 30th September. However, most departments will be running introductory sessions during Welcome Week, so make sure you check your departmental timetable for full details!

WHEN DO TICKETS & PASSES FOR WELCOME WEEK GO ON SALE?

At Noon on 10th September via tickets.warwicksu.com.

WHAT TICKETS & PASSES ARE AVAILABLE?

Freshers Passes cost £60 and grant you access to all paid-entry SU-run events in The Copper Rooms during Welcome Week (23rd-29th September inclusive).

Annual Passes cost £130 and grant you access to all SU-run events in The Copper Rooms for the entire academic year.

Individual tickets to all events will also be available!

 

DO I NEED TO BUY TICKETS BEFORE I ARRIVE?

It is highly advisable to do this, as all events are incredibly popular during the Welcome period and will likely sell out in advance, so unfortunately we cannot guarantee that tickets will still be available nearer the event date.

WHERE DO I COLLECT MY FRESHERS TICKETS FOR EVENTS AT THE SU?

We have an electronic ticketing system, meaning that when you buy a ticket for an event at the SU, it goes straight onto your student card which you then just swipe at the door. Therefore, there’s no need to pick up tickets unless it states that you need to do so while purchasing!

To check which tickets you have on your card, log in to your account on the SU website and click the ‘Purchase History’ link.

 

I’M UNDER 18. CAN I COME TO SU NIGHTCLUB EVENTS?

Unfortunately, students under the age of 18 will NOT be able to attend night-time club events in The Copper Rooms. While we apologise for the disappointment this will cause to the minority of you who are affected by this issue, it is strictly a legal requirement – in line with UK licensing law, it is illegal to admit under-18s to our nightclub.

In the past we have implemented various systems (including wristbanding) to try and provide an alternative for under-18s, but these measures have unfortunately been abused. While obviously we don’t want to have to punish the majority for the actions of the few, we have a clear legal duty of care to our members - given that the SU’s commercial activities support our non-profit services, we also cannot afford to lose our license should any problems arise as a result of relaxing the rules.

However, all is not lost! There are still plenty of opportunities for socialising over the Freshers period, including with your hallmates, coursemates and Clubs & Societies through the Fairs. You are also able to attend events such as Quackstar Karaoke and the Cleverducks Pub Quiz in The Dirty Duck and Terrace Bar, though obviously you will be required to produce ID at the bar and can be asked to leave if you consume alcohol.

Once again, we apologise to those of you who are under-18 for the understandable disappointment this may cause – unfortunately though our hands are tied on this one!

WHAT IN THE NAME OF ALL THINGS HOLY IS ‘CIRCLING’?!

This is the practise of getting together with a club or society to partake in drinking games (not necessarily alcoholic!), most commonly witnessed on a Wednesday night before Pop!

WHAT’S MY ‘STUDENT NUMBER’ OR UNIVERSITY ID NUMBER?

This is the 7-digit number which will be on all correspondence you receive from the University (it may be featured as an 8-digit number with the letter ‘u’ at the start). If you’re a new student starting this year, the number will begin ‘19’.

WHEN DO I FIND OUT ABOUT MY ACCOMMODATION?

Undergraduates: Ongoing from early September

Postgraduates: Ongoing from mid-August

Please contact Warwick Accommodation directly for more information regarding this: http://www2.warwick.ac.uk/services/accommodation/contact/

HOW DO I GET HERE?

Despite the name, the University is NOT located in the town of Warwick or even the county of Warwickshire - in fact, both are quite a way from campus)! The University is actually based in Coventry in the West Midlands, with the postcode CV4 7AL. If in doubt, see www2.warwick.ac.uk/about/visiting/directions for help.

If you’re arriving on the train, Coventry station is a 20 minute bus ride away on the 12X, and approximately 30 minutes on the 11 or 11U. There’s a bus stop directly outside the main station concourse which will bring you right to the centre of campus, and it’ll cost you £2.10 for a single ticket or £4 for a Daysaver/return (exact change needed).

CAN I PARK MY CAR ON CAMPUS?

Temporary parking is available for drop-offs and unloading during Arrivals Weekend.

However, there AREN’T any free parking facilities on-campus (unless you’re granted a permit due to special circumstances – see www2.warwick.ac.uk/services/campus-support/carparks/studentparking for more info), so you’re strongly advised NOT to bring a car for the whole term. There are regular buses to and from campus to nearby locations like Coventry, Leamington Spa and Kenilworth, together with coach and national rail services from Coventry and Leamington.

DO I NEED A BUS PASS?

Regular bus services run to various parts of Coventry, Leamington and Kenilworth throughout the day. Daysaver tickets usually cost around £4, and will be valid for the entire day on that specific bus network (National Express Coventry, Stagecoach or Travel de Courcey). Unless you are living or working off-campus, it is unlikely that you’ll need a bus pass for the duration of your first year, as it will be cheaper to just buy individual day-tickets! Please note also that National Express Coventry do not give change, so you’ll need to have the exact fare when boarding (though contactless payment is also accepted).

ARE TAXIS AVAILABLE ON CAMPUS?

There is a taxi rank situated next to the main Bus Interchange on central campus, with regular cabs available throughout the day and evening.

WHERE ARE THE NEAREST RAILWAY STATIONS?

Canley train station is about 20-25 minutes’ walk from the centre of campus and connects to Coventry and Birmingham approximately every half-hour. Alternatively, Coventry train station is accessible on the Number 11 /11U (25-30 minutes) or 12X bus (15-20 minutes), both of which stop inside the station grounds. Leamington train station runs on a different line to the Coventry/Birmingham network, and also links to the town of Warwick.

ARE CYCLE FACILITIES AVAILABLE?

There are storage racks dotted around campus in key locations, but don’t assume that we are immune from crime as unfortunately bikes have been known to get stolen on campus when not adequately secured! If you plan on bringing a bike with you, make sure you have it properly tagged and have a solid metal D-lock to keep it secure. Similar to the scheme operating in London, bikes are also available to hire on a short-term basis.

HOW DO I USE THE SPORT & WELLNESS HUB?

Membership to Warwick Sport is competitive for the year and grants you access to the brand new Sport & Wellness Hub on campus. For more information on rates and how to join, see https://warwick.ac.uk/services/sport/join/.

Individual services are also accessible on a ‘pay-to-play’ basis.

HOW DO I JOIN SPORTS CLUBS?

Either online or in person - to find out more about everything that’s on offer, don’t forget to visit the Sports Fair in Welcome Week or check out www.warwicksu.com/societies-sports/sports-clubs

HOW DO I JOIN SOCIETIES?

Online, or in person at the Societies Fair - a one-year membership to the SU’s Societies Federation costs £19 (£12 for Postgraduates), and this money helps to provide the infrastructure, funding, staffing, training and support services which our clubs require to function. Once you’ve become a member of Socs Fed, you can then feel free to join as many of our societies as you like – make sure you come along to the Societies Fair in Freshers Fortnight or visit www.warwicksu.com/societies-sports/societies/ to find out more!

You can also join at any time throughout the year either online or at SU Reception.

WHERE’S THE BEST PLACE TO BUY FOOD?

There are supermarkets on campus and close-by in Cannon Park. Make sure you check them all out, as prices do vary, and find what’s right for you. Tesco is the biggest and closest but, for cheaper options, look at Aldi or Iceland. You can also do online shopping which delivers to your door, but these often have minimum order amounts and delivery costs, so try doing it with your flatmates. Be sure to check how much fridge space you have before you buy your food, as fridge, freezer and cupboard space can be very limited!

WHERE ARE THE BEST PLACES TO EAT ON CAMPUS?

The Students’ Union has 4 food outlets: Canopy is our restaurant, The Dirty Duck serves pub grub from noon ’til late, The Bread Oven offer baguettes and salads at lunchtime, while Curiositea offer bites & snacks throughout the day. Under the Ethical Eats Ethos, a third of all meals have to be Vegetarian or Vegan, and all our outlets have sufficient “Free From” menus to cater for students with specific dietary requirements.

Eating at Warwick is a free-to-join scheme run by the University which allows you to use a pre-paid top-up card to pay for food and drink bought on-campus (at Rootes Grocery Store, the Students’ Union or any of the University’s own outlets). Everywhere on campus gives you a 10% discount when using your Eating at Warwick Card (stored on your Student Card), which you can top up at https://eating.warwick.ac.uk.

 

WHERE DO I DO MY LAUNDRY?

Most accommodation blocks have a Circuit Laundry room in the building, whereas others have a room close by. These operate on cards, which are available to purchase from the main SU Building (outside The Bread Oven on Floor 1) and in the laundry rooms themselves. Don’t forget to buy detergent! It’s also worth downloading the Circuit Laundry app online.

 

WHICH BANKING SERVICES ARE AVAILABLE ON CAMPUS?

Student bank accounts have a lot more than your average current account, including various perks and the safety net of an interest-free overdraft. There are currently only two banks with branches on campus (Santander and Barclays), though many of the major chains have branches in nearby Coventry, Earlsdon, Kenilworth and Leamington.

If you're able to, get your student bank account sorted BEFORE you come to Uni. There are always huge queues for the banks on campus in the first few weeks, so you'll save yourself a lot of hassle by getting in there early!

 

WHAT JOBS ARE AVAILABLE AT THE SU?

The Students’ Union employs over 250 student staff in its different outlets, with flexible shifts available throughout the year. We normally begin recruiting during the summer in readiness for Term 1 – keep an eye on www.warwicksu.com/your-union/opportunities/jobs over the coming weeks for more info when it’s released!

 

WHAT’S THE UNIVERSITY’S POLICY ON DRUGS?

The University has a zero-tolerance policy regarding drugs on campus. Please be aware that if you’re caught smoking cannabis or taking any other illegal drugs in halls, you are liable to be kicked out!

In line with UK law, all buildings on campus are also non-smoking. Please note that campus hall rooms also have built-in smoke alarms, and you will NOT be popular with your fellow hall-mates if you set them off!

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