Your Union
The Big Five
The Big Five is our annual membership survey. With 5 key themes (Service, Involvement, Representation, Engagement and The Future) we aim to get feedback on what you think we're doing well and what you think we can improve on.
Below you will see headline figures on how you have rated different areas of your Union, from our outlets to the ways we communicate with you. If you want to read the full analysis of 2011's Big Five then we've got a link on the right of this page alongside the survey itself.
Over the coming weeks we're examining what you've said about us and coming up with solutions. Check back regularly to see our box on what we're doing…
Outlet Staff Friendliness & Helpfulness
|Good%20(52.5%)|Average%20(25.5%)|Poor%20(3.7%)|Awful%20(1.3%))
Number of Members Who Feel Union Contributes Positively to University Experience
82%
Outlet Value for Money
|Good%20(34.5%)|Average%20(37.9%)|Poor%20(14.7%)|Awful%20(4.5%))
Favoured Communication Methods
- Email (69%)
- Posters Around SU (46%)
- SU Website (44%)
- Facebook (39%)
Campaign Awareness
- Go Green Week (70%)
- Feel Good (62%)
- Black History Month (56%)
- International Women's Week (39%)
Number of Members Who Would Recommend the Union to other Students
81%
Ease of Voting
|Too%20Complicated%20(8%)|Dont%20Know%20How%20(5%))
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Sabb Focus
- Represent student opinion to University (77%)
- Enact change within Union (49%)
- Find out student views (45%)
- Inform students (38%)
The Big 5 2011
What We're Doing Next…
- Democracy Review - Making sure our structures and representation remain relevant to you.
- Prices - Price comparison research across our outlets.
- What We Do For You - Letting you know what we've been up to this year.
- Campaigns - Evaluating our campaigns and their success.
And more to come…