Information and Terms & Conditions

  • All food is freshly prepared on our premises on the day of delivery.
  • We deliver free of charge within a 5 mile radius of the Students’ Union. Deliveries within a 20 mile radius are free of charge if the buffet is over £300. Please contact us for delivery charges for cheaper buffets for the surrounding area.
  • Menu prices quoted are per person excluding VAT and include the supply of paper plates, napkins and cups.
  • Occasionally the provision of crockery will incur a small additional charge – you will be informed of this when ordering your buffet.
  • Tailor-made catering options are available. If you would like a special menu for a function then please contact us to discuss in more detail.
  • Specific dietary requirements can be catered for, providing we receive sufficient prior notice.
  • The more notice you are able to give us when booking, the better. We request a minimum of 7 days notice for any buffets for over 50 people, and 48 hours notice for smaller catering requests. However, we are flexible so please do contact us and we will endeavour to accommodate you request at short notice should the need arise.
  • We try to be as environmentally friendly as possible; therefore we reuse our trays and serving dishes. Please make these available for collection. A charge will be made for any crockery or serving items that are not returned to Warwick SU
  • Warwick SU accepts no liability for poor food handling and storage once it has been delivered to your premises. Equally, we accept no responsibility if food is consumed after the recommended use by time, for example if food is left out of temperature control for more than the 2 hours.
  • We reserve the right to make changes to the menus, without prior notification, due to product availability. Suitable alternative products will be substituted.

Booking Alterations

If you need to make any changes to your booking, please let us know as early as possible. You may make changes up to 48 hours before delivery on weekdays, or 72 hours before delivery of weekend buffets. After this time, no changes will be accepted.

Cancellations

Should you need to cancel your buffet, you must do so with a minimum of 48 hours notice during the week, or 72 hours notice for weekend buffets.

If you cancel later than these deadlines you will be charged the full price of the buffet