Main duties |
expected standards |
To manage the enquiry and quoting procedures for Media Sales to external clients.
To update sales, booking form and proposal spreadsheets, client database, to process all invoices Agree and work to meet appropriate sales targets Develop and implement effective strategies for targeting new business ensuring Union policy is adhered to |
High standards of communication to ensure projects managed effectively; accurate records of enquiries, quotes and communication to be maintained. Information to be accurate, on-time and in correct and agreed format To represent the Union in a professional and efficient manner
Minimise bad debts |
Maintain administrative systems which underpin departmental activities including: copy writing & chasing, database management, sales invoice processing, minute taking and department administrative duties
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Willingness to assist in all projects; accuracy and attention to detail is essential. Excellent interpersonal & communication skills. Organised, enthusiastic must have good telephone manner Observing confidentiality where necessary |
Support Marketing Manager in project administration for media sales, sponsorship, publicity, major events, conferences and general marketing internally and externally. |
High level of organisational and admin skills; good interpersonal skills, computer literate, meet deadlines for the production of project plans and monitoring of their progress; delivery of projects on time and in budget; accurate records; Polite & effective telephone & written communication with external suppliers & internal departments essential |
Dealing with general enquiries from students, staff, customers, suppliers and members of the public. |
Polite and customer-friendly demeanour; high standards of customer care; ensure that diaries and other information are accurate and kept updated; Initiative to find sources of information and help. |
To maintain the administration and sales of Print services to internal and external clients. To update print logs and print request spreadsheets. |
Accuracy of report keeping and sales logs at all times. To provide great customer service. Accurate, in correct format and on time
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Source effective print quotes, write job briefs for Marketing and other departments upon request. |
Confident telephone manner and research skills to identify most appropriate cost / quality quotations; ability to plan and chase up jobs when sending and receiving information via suppliers; effective interpersonal skills for working with internal and external customers. Computer literate.
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Development and management of administrative systems such as billing, filing, photographic records. |
Clear systems used by all staff; literature and files kept up to date; invoices sent on time; accounts managed, liaison with accounts staff |
To support the department with all required financial documentation in line with the organization’s financial procedures |
Accurate, on time and in the correct format
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Ensure the highest standard of service is provided by the Street team in order to deliver effective publicity distribution across campus and beyond To effectively promote the Union’s activities, maximising involvement and attendance |
Set clear service standards Monitor service levels and make recommendations for improvement Delegate effectively to Street Team Coordinator Work closely with the Venue and Entertainments Manager to maximise the effectiveness of the service |
Recruit, develop, support, lead and inspire Street Team staff
Establish clear performance objectives for Street Team staff , and support them in their achievement
Apply appropriate personnel policy and procedures in accordance with Union policy and legislative requirements |
Ensure the appropriate skilled staff resource is available for all services, at all times Ensure a full and comprehensive induction is provided Adhere to the Equal Opportunities policy Regularly review progress against targets for direct reports Ensure staff understand their own and team targets Identify appropriate personal development plans for each member of staff Ensure personal awareness & understanding of personnel policy Communicate the policy to the appropriate individuals & ensure the policy is consistently implemented |
Any other duties, in line with the job description, which may from time to time, be required such as working off site and occasional out of hours work i.e evenings, weekends as required. |
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The above to be discharged with due regard to organisational policies on Health and Safety at Work, Equal Opportunities and continuous improvement |
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